EXCHANGE AND RETURN POLICY
•Kindly note that we do not facilitate return or exchange requests, given that our products are tailored to your specific order requirements. However, if you receive a damaged product, we kindly request you to contact us through Whatsapp - +91 9600130399
Or
E-mail : orders.spoya.in@gmail.com
To assist you effectively, we ask you to provide an unaltered (without any cut or pass) video of the complete unboxing process. Once we receive this, we will guide you through the necessary steps for the exchange process.
•Damages and issues
If the item is defective or any missing products or if you receive the wrong product we kindly request you to contact us through whatsapp - +91 9600130399 or Email: orders.spoya.in@gmail.com
To assist you effectively, we ask you provide an unaltered video of the complete unboxing process.
•Cancellation and Refunds
Cancellation is not allowed since all the products are made to order. Partial refunds may be applicable for certain cases of damage or issues. It is solely at the discretion of our team. Refunds will be done within 7 working days from the date of complaint raised.