Privacy policy

Spoya , accessible at thespoya.in , is committed to respecting the privacy of every person who shares information with us. Your privacy is important, and we strive to protect the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information in accordance with relevant laws, including the General Data Protection Regulation (GDPR) of the European Union.

This Privacy Policy applies to the collection, storage, processing, disclosure, and transfer of your Personal Information when you use our website for any information or services.

1. Access
We may collect Personal Information directly from you, from third parties, or automatically through our website. This information may include the type of device you use, your login times, IP address, and other details listed below. You can access or update this information by contacting us at the email address provided in Section 15.

2. Consent
By opting in on our website and providing us with your information, you agree to the collection, storage, processing, disclosure, and transfer of your Personal Information as outlined in this Privacy Policy and in accordance with GDPR.
You confirm that you provide this information freely and with an understanding of how it will be used. Any loss due to incorrect Personal Information provided by you is not the responsibility of Spoya.

3. Control Over Your Personal Information
You have the right to withdraw your consent at any time by contacting us at spoya.in@gmail.com . This may restrict access to certain services on the website.
EU users may exercise their rights under GDPR by contacting us as detailed below.

4. Changes to the Privacy Policy
We may update this policy from time to time without prior notice. The last updated date will be listed at the end of this document.

5. Personal Information Collected
The types of Personal Information we may collect include:

Name, contact details, and gender
Age, address (including postal code)
Email address, phone number
Payment and transaction details
Account information, including login ID and password
Details about your usage on our website
Technical data, such as IP address, browser type, and operating system
Any other information you willingly share with us.

6. How We Collect Personal Information
We may collect your Personal Information through:

Forms filled on our website
Orders placed on the website
Communication with our representatives
Cookies (as detailed in Section 9)

7. Use of Personal Information
Your information may be used for purposes including:

Fulfilling orders and providing services
Improving the website and services
Contacting you about your orders, promotions, and announcements
Conducting research and analysis
Building your profile on the website

8. Sharing and Transferring of Personal Information
By providing your information, you agree to its transfer within Spoya and to third parties such as payment processors, service providers, and partners. Data may be transferred internationally to fulfill these purposes.

9. Use of Cookies
We use cookies to personalize and improve your experience. You may control cookies through your browser settings.

10. Security
We implement reasonable security measures to protect your Personal Information but cannot guarantee absolute security.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their privacy policies.

12. Rectification/Correction of Personal Information
To update or correct your information, please contact us at spoya.in@gmail.com .

13. Compliance with Laws
You must comply with the applicable laws of your country when using our services.

14. Term of Storage of Personal Information
We retain your information for as long as necessary to provide services or as required by law.

15. Contact Us
For questions or grievances through Email: spoya.in@gmail.com